BUSINESS REQUIREMENTS DOCUMENT (BRD)

Project: FinTech Fraud Detection & Risk Analytics

Document Info

Details

Document Version

1.0

Author

Priyanka Chaudhari, Business Analyst

Date

2024-Q1

Status

Approved

Project Sponsor

Head of Risk & Compliance

Last Reviewed

2024-03-01

 

1. EXECUTIVE SUMMARY

A mid-size FinTech payment processor is experiencing a rise in fraudulent transactions with no systematic detection or risk-scoring framework in place. Fraud losses are growing quarter-over-quarter and the Risk & Compliance team lacks the analytical infrastructure to identify high-risk merchants, flag suspicious customers, or quantify financial exposure by segment. This project delivers an end-to-end fraud analytics solution, from raw transaction data through SQL-based risk analysis to an executive Power BI dashboard, enabling data-driven fraud control decisions.

 

2. BUSINESS OBJECTIVES

1.       Identify and quantify fraud exposure by merchant, category, geography, and time-of-day

2.       Produce a merchant risk scorecard (HIGH/MEDIUM/LOW) to guide rule-engine development

3.       Deliver monthly trend visibility to track fraud rate movement over time

4.       Profile high-risk customers for Customer Due Diligence (CDD) review queue

5.       Provide actionable rule recommendations to reduce fraud exposure by 40-50%

 

3. PROBLEM STATEMENT

Current State:

-         No centralized fraud detection framework exists

-         Risk team reviews transactions manually, slow, inconsistent, non-scalable

-         No merchant-level or customer-level risk scoring

-         No trend tracking, leadership cannot see fraud rate movement month-to-month

-         Estimated annual fraud loss: $300K-$500K with no quantified breakdown

 

Desired State:

-         SQL-based analytical framework with 8+ risk queries and a merchant risk view

-         Executive Excel workbook: KPI summary, category analysis, amount buckets, monthly trend

-         Interactive Power BI dashboard with drill-through by merchant, region, and time

-         Documented recommendations for rule-engine implementation

 

4. STAKEHOLDERS

Stakeholder

Role

Responsibility

Priority

Head of Risk & Compliance

Project Sponsor

Approve scope, accept deliverables

High

Fraud Analytics Lead

Primary User

Use scorecard for rule-engine specs

High

Finance Director

Secondary User

Review P&L fraud exposure reporting

Medium

Product Manager

Secondary User

Consume requirements for alert features

Medium

Engineering Lead

Tertiary

Implement rule-engine from recommendations

Medium

Legal & Compliance

Reviewer

Ensure FINRA/AML alignment

Low

 

5. SCOPE

In Scope:

-         Analysis of 5,000 transactions: Jan-Dec 2024

-         Fraud analysis by merchant category, state, hour-of-day, amount bucket, customer

-         Merchant risk scorecard view (SQL CREATE VIEW)

-         Excel workbook: 4-tab pivot analysis with embedded charts

-         Power BI dashboard: 3 pages with interactive slicers

-         Fraud rule recommendations with estimated impact

 

Out of Scope:

-         Real-time transaction processing or live data feeds

-         Machine learning model development (Phase 2)

-         Integration with production payment systems

-         PCI-DSS compliance certification

 

6. ASSUMPTIONS & CONSTRAINTS

Category

Description

Assumption

Synthetic dataset mirrors real transaction patterns for POC purposes

Assumption

Fraud labels are accurate and representative of real fraud logic

Assumption

Power BI Desktop (free) is available for dashboard development

Constraint

No access to live production database - analysis uses CSV export

Constraint

Single-analyst delivery, no development team resources

Constraint

Timeline: 2-week delivery for full analytical package

 

7. SUCCESS CRITERIA

KPI

Definition

Target

Measurement Method

Fraud Rate Identified

% fraudulent / total transactions

Baseline established

SQL KPI query

Category Coverage

All merchant categories risk-scored

100% coverage

Scorecard view

Dashboard Adoption

Risk team uses dashboard weekly

Active use within 30 days

Usage tracking

Rule Implementation

At least 1 rule deployed from recommendations

Within 60 days

Engineering ticket

Exposure Quantified

Total dollar exposure broken down by segment

Full breakdown delivered

Excel summary

 

8. DEPENDENCIES

-         Transaction data export from payment processor (CSV format)

-         Access to Power BI Desktop for dashboard development

-         Stakeholder availability for requirements validation and BRD sign-off

-         Rule-engine architecture review with Engineering before Phase 2